Sunday, August 31, 2025

Why I left Mailerlite for Equipment.. Do you may have a e-newsletter? In that case, you… | by Sheryl Garratt | The Startup | Aug, 2025

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I’m not somebody who likes change.

As soon as I’ve discovered how you can use software program or tech, I’m often reluctant to desert it. But this summer time, I moved from my previous electronic mail sending platform Mailerlite to the extra refined Equipment (in case you had been questioning, that is the platform formely often called ConvertKit).

In terms of all issues tech, my psychological shutters come clanging down and I lose the flexibility to assume rationally. So the transfer has been a battle. However I didn’t need to pay somebody to do for me: I needed to be taught the software program, and what it might do.

It’s been a steep studying curve

And it’s been irritating, at occasions. However the tech help workers at Equipment have been.. extraordinarily affected person.

I’m just about there now: if you wish to see the way it all appears, be happy to subscribe to my weekly e-newsletter for artistic professionals (and people who need to be).

The transfer will make issues a lot simpler for me on the again finish. However there are additionally plenty of new issues I can now provide my readers. I’ve some thrilling concepts for the remainder of the 12 months!

Newsletters are nonetheless one of the best ways to construct a enterprise.

Not like social media, you personal your mailing checklist or following, and you’ve got management over your content material.

You should utilize a e-newsletter to construct relationships, to serve your viewers, to promote your services or products with out being beholden to an algorithm. Or a billionaire taking your favorite social platform and turning it right into a binfire of bigotry and hate.

If you have already got a e-newsletter (or for those who’re contemplating it), I assumed I’d share why I moved, in case it’s helpful.

I began out amassing electronic mail addresses and sending out newsletters with Mailchimp. However I simply didn’t get on with it. Nothing felt intuitive, and I discovered it exhausting to make use of. So I moved to Mailerlite, which I’d nonetheless heartily suggest for rookies. (It’s additionally free, for as much as 1000 subscribers.)

The how-to movies are very clear, and when you grasp the fundamentals, it’s fairly simple to design a nice-looking template, make easy automations, and schedule newsletters to your checklist.

So why go away Mailerlite?

They just lately upgraded the platform. This could have been excellent news. However although the brand new model appears nice, they anticipated present customers emigrate from the basic model to Mailerlite 2.0 themselves.

None of my beforehand despatched newsletters can be saved, or the templates and automations I’d spend hours creating. I’d need to rebuild every little thing.

It is a horrible solution to deal with loyal clients.

I’d been snug with Mailerlite for years, and doubtless would have continued with it — although I saved discovering issues I needed to do, as my enterprise grew, however couldn’t do with out sophisticated workarounds.

This lastly gave me push to look elsewhere, and see what was on provide. (Notice to anybody promoting companies on-line: for those who don’t take care of your present clients nicely, they’ll go away. And it’s a lot tougher discovering new shoppers on your companies and merchandise than it’s retaining the prevailing ones pleased!)

How did I select Equipment?

I learn evaluations of various e-newsletter platforms. I requested fellow coaches and writers for his or her opinions. And I performed with the free trials from a few suppliers.

I discovered that Equipment has a lot of options I needed, good technical help, and actually clear how-to movies in addition to longer workshops on totally different elements of rising a e-newsletter and an internet enterprise.

As I needed to rebuild every little thing anyway, I made a decision I’d as nicely do it in Equipment. It’s a tad dearer than Mailerlite, nevertheless it additionally allows me to do much more.

Options I’m having fun with:

  • Establishing automations may be very clean, simple and intuitive. So over the subsequent few weeks, I’ll create new, longer welcome sequences that can ship routinely when individuals join my e-newsletter or free course on rising a artistic enterprise, or once they purchase particular merchandise.
  • I can simply promote merchandise inside emails and from their very own touchdown pages. Importing them was really easy. Mailerlite supplied this, however as an extra paid service.
  • It’s a lot simpler for me to supply free sources for readers to obtain. Which suggests I’ll make extra, and be capable of help extra of the artistic professionals I like working with.
  • It’s simple to ship an automatic thank-you electronic mail as soon as somebody has been on my mailing checklist some time. I’m planning to ship rewards, freebies and low cost coupons to individuals who have been opening my emails for 3 months, then yearly after that.
  • There are many sources Equipment has created that will help you develop your e-newsletter and enterprise. Now I’m arrange, I’m wanting ahead to diving into these!

Why not SubStack?

I’ve been requested this so much recently. And to be clear, I’ve no specific axe to grind, and we should always all use the instruments that swimsuit us finest.

I learn and subscribe to a number of writers on the platform, together with Austin Kleon, Daisy Buchanan and Ted Gioia. However SubStack simply doesn’t really feel proper for me and my enterprise.

Partly, it’s aesthetic. I’m not a designer, however I do care how issues look. There’s little or no scope for customisation on SubStack, so all of the newsletters created on the platform look very related.

My second objection is that SubStack appears to be way more intent on establishing its personal model than serving to creators set up theirs. Customers don’t have a e-newsletter, as an illustration: they’ve a SubStack.

I would like my readers to search out out about artistic course of, constructing an viewers for his or her work and creating wealth from it. I additionally need them to find out about my teaching companies, my books and the workshops I’ve recorded to help them. I don’t need to put my time, power and focus into producing a e-newsletter that primarily promotes SubStack.

Lastly, the corporate just lately raised an extra $100 million in funding capital. In consequence, I think the enterprise mannequin will steadily get tweaked so it’s extra about creating wealth for shareholders than for the customers.

They already take a hefty 10% of every little thing you earn on the platform. In distinction, Equipment takes nothing however its annual price (although there are the standard processing charges for bank card funds).

The outcomes to date.

I’ve despatched out three weekly newsletters through Equipment to date. They exit on Fridays at 11am, the identical time I delivered through Mailerlite.

  • My open fee is up 4%. That is spectacular for newsletters despatched out in August, when my open fee typically falls beneath my extra regular 50–60%.
  • My click on fee has almost doubled, to 1.94%. Once more, provided that lots of my readers are in the course of the summer time holidays, that’s spectacular.
  • I’ve solely uploaded two merchandise to date. My e book, Inventive Play; and my workshop on taming your inside critic. I’ve barely promoted both. But I’ve bought six books, for £35.94. Not dangerous! As soon as I’ve uploaded extra of my workshops and books, this would possibly develop into an actual earnings stream, somewhat than a mere trickle.
  • This has been an actual time-suck! I’m nonetheless studying my approach round Equipment, so doing issues way more slowly. However I can already see how I’m going to avoid wasting time in the long term: it’s a lot simpler to avoid wasting blocks and insert them elsewhere, somewhat than remaking the identical sections, many times.

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