VMware Workstation customers report that the software program’s computerized replace performance is damaged after Broadcom redirected the obtain URL to its generic help web page, triggering certificates errors.
The software program incorporates a function that checks for brand spanking new updates on startup (if configured) and could be manually triggered by clicking Assist > Software program Updates. This may trigger this system to hook up with the software program replace server at https://softwareupdate.broadcom.com/cds to examine for and obtain software program updates.
Nonetheless, this URL now redirects to Broadcom’s generic help web page, https://help.broadcom.com/, inflicting the appliance to situation certificates validation errors and rendering its built-in replace mechanism unusable.
“A certificates error occurred whereas connecting to the replace server. Test your Web settings or contact your system administrator,” reads the VMware Workstation error.
Supply: BleepingComputer
Customers are actually pressured to log in and manually examine Broadcom’s web site for updates, obtain the right model, and set up it themselves, making it irritating for purchasers who count on a seamless expertise.
“To replace your VMware Workstation Professional, you may have to manually obtain the newest installer from the Broadcom help portal. It is price noting that this modification has brought about frustration amongst customers, because it was carried out with out prior discover,” reads a publish to the Broadcom group boards.
Whereas VMware Workstation continues to operate, this damaged replace system could trigger customers to overlook vital bug fixes or safety patches, particularly when it isn’t obvious that the automated replace function is damaged till you attempt to use it.
Broadcom has not but issued a public assertion or workaround for the difficulty, and BleepingComputer has confirmed it’s nonetheless damaged in VMware Workstation 17.6.3, the newest software program model.
BleepingComputer contacted Broadcom with questions concerning the change however has not acquired a response.
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