Thursday, April 3, 2025

A UK hospital forced back onto paper records after cyberattack.

A major British hospital is struggling to recover from a severe cyberattack that has severely impacted its IT systems and compromised patient care.

The Wirral University Teaching Hospital NHS Foundation Trust experienced a significant cyber security breach, prompting ongoing technical difficulties that have forced the postponement of patient appointments and scheduled surgeries.

WUTH, responsible for managing Arrowe Park Hospital, Clatterbridge Hospital, and Wirral Ladies’ and Children’s Hospital, swiftly reacted to the initial threat by remotely isolating its IT systems, necessitating a temporary shift to manual processes and paper-based methods.

Despite best efforts, unforeseen delays have taken their toll, significantly impacting the operations of wellness-focused businesses. While emergency services remain available, WUTH advises on its website that individuals should utilize them only in genuine emergency situations to prevent overwhelming the already stretched system.

Upon initial analysis, the text is unclear about what it refers to.

WUTH reported a significant cyberattack, characterizing it as a “main incident”, and noted that it expected the challenge of addressing the issue would persist through the weekend.

“After identifying unusual exercise patterns, as a precautionary measure, we remotely adjusted our protocols to prevent any potential issues from arising,” said a spokesperson for WUTH. A temporary outage of certain IT systems occurred as a consequence. We have reinstated our comprehensive business continuity protocols and are temporarily using paper-based systems instead of digital tools in the impacted areas. “We are collaborating closely with leading national cybersecurity firms, aiming to resume normal operations at the soonest possible opportunity.”

At present, no further information has been disclosed regarding the specifics of the cybersecurity breach. Despite the unexpectedness of such an event, it is hardly surprising that WUTH may have succumbed to a ransomware attack.

As a result of the hospital’s decision to shut down its IT infrastructure, WUTH’s cybersecurity team is working diligently to contain the damage and prevent further exploitation through encryption or data exfiltration.

As of yet, no ransomware gang has publicly taken credit for the attack.

Until recently, hospital systems have consistently been vulnerable to ransomware attacks, as malicious actors take advantage of the healthcare industry’s reliance on outdated technologies that are difficult to secure or update due to limited resources.

It has become increasingly common to encounter newspaper headlines announcing that a hospital has been attacked or targeted following an assault.

While some ransomware groups have claimed in the past to avoid targeting organizations involved in healthcare, it appears that others show no such restraint.

Cybercriminals mistakenly believe that the urgency to protect patient data and prevent compromising care for the sick will motivate hospitals to pay a ransom. Unfortunately, in certain situations, they may be justified.

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