You won’t be sufficiently old to recollect when T-Cellular was lifeless final among the many 4 main U.S. wi-fi carriers. Not solely have been they among the many final of the majors to supply 3G service, in addition they have been among the many final to flip the change turning on 4G LTE. The provider was not related till September 2012 when John Legere was named president and CEO of T-Cellular within the U.S.
Legere turned T-Cellular into essentially the most progressive and fastest-growing of the most important U.S. carriers.
Present T-Cellular CEO Mike Sievert (L) sits subsequent to his predecessor, John Legere. | Picture credit-T-Cellular
In accordance with the Arch worker, the highest brass does not need him or different reps to promote this plan as a result of “it isn’t ‘worthwhile’ sufficient.” For some working at shops like this, it does not matter to them that seniors with low earnings are being turned away from shopping for a plan designed only for them. However the Redditor clearly does not suppose like a few of his colleagues and administration since he writes, “By no means thoughts that many of those prospects are seniors simply attempting to save cash on this economic system. Administration would moderately we push costlier plans to hit inflated gross sales targets than do what’s proper for the shopper.”
“This isn’t about good enterprise anymore. It’s about manipulation, greed, and company hypocrisy. The identical higher administration that pushes these poisonous practices praises reps who observe them—till T-Cellular ‘discovers’ what’s taking place. Then instantly it is, “We had no thought!” and so they hearth that rep on the spot like they have been by no means complicit. I’ve seen it occur too many instances to rely.”
-Nameless Arch Telecom rep on Reddit
The submit goes on to notice that Arch has minimize commissions even whereas reps are being pressured to deal with the “skyrocketing” numbers of buyer complaints. Issues look bleak for these reps working for this T-Cellular TPR and almost definitely others as properly. Do not count on T-Cellular to pressure Arch and others to make any modifications. So long as the inventory holds at its present degree, simply 14% from the 52-week excessive, CEO Sievert and the T-Cellular Board haven’t any incentive to scrub issues up regardless of many complaints from T-Cellular subscribers posting on-line.
