Salesforce immediately introduced a number of updates to Slack’s no-code automation instrument, Workflow Builder, that make it simpler for customers to construct automations in Slack.
“These new options make the Slack platform much more highly effective for each buyer, giving each builders and finish customers the instruments they should simply automate any enterprise course of throughout their work apps, straight within the place they’re already working,” Rob Seaman, chief product officer for Slack.
Workflows in Slack can now be created from occasions that happen in third-party apps, reminiscent of PagerDuty, Asana, and Bitbucket. It used to solely help beginning workflows from occasions that occurred straight in Slack or Salesforce.
The brand new performance would, for instance, allow a consumer to create a Slack workflow from a PagerDuty ticket. This workflow may automate an incident channel being created in Slack, including staff members, establishing a canvas, and sharing related info from the PagerDuty ticket. “Workforce members get the context they should resolve the difficulty effectively of their stream of labor,” Salesforce wrote in a weblog submit.
Subsequent up, the corporate introduced a brand new plug-and-play expertise for constructing workflows that works by having the consumer fill within the blanks of a immediate to get a workflow generated for them.
This pairs with the platform’s 50+ new pre-built workflow templates that cowl frequent use instances like beginning a challenge, gathering survey information, or creating IT tickets.
And at last, the corporate is including new instruments within the developer platform to make it simpler for builders to create {custom} workflows. They are going to now have the ability to create and handle {custom} steps within the Slack settings, which can be utilized to replace current custom-built Slack apps or added to new workflows.
There may be additionally now help for extra languages for constructing {custom} steps, together with JavaScript, TypeScript, Python, and Java.
“As Slack continues to develop into the vacation spot for getting work achieved, we’ll proceed to make it as seamless as potential for customers to create automated workflows and take productiveness into their very own arms,” mentioned Seaman.
