Salesforce is asserting a number of main updates to Slack that may allow clients to leverage their dialog historical past for AI apps and brokers.
The corporate is asserting a real-time search (RTS) API, which surfaces up-to-date discussions, information, and channels to supply brokers entry with context-aware info. To make sure safe use of data, information stays in Slack and the API adheres to present person entry permissions and solely retrieves information that’s related to the question.
“It unlocks your group’s collective intelligence, securely connecting brokers to conversations and choices that had been as soon as trapped in silos,” Salesforce wrote in a weblog submit.
Slack additionally now has its personal Mannequin Context Protocol (MCP) server, which can allow AI brokers to search out info and act autonomously on behalf of Slack customers.
“With this basis, builders can transfer past fundamental integrations to create contextual, clever experiences that automate advanced workflows. Their brokers can now search, analyze, and act on Slack information to ship extra correct, related, and customized outcomes — decreasing hallucinations and rising reliability. The consequence: smarter, extra secure brokers that customers can belief and undertake at scale,” Salesforce wrote.
The corporate additionally introduced Work Objects, a regular manner for third-party information to be displayed in apps, in order that customers can talk, share, and take actions with out leaving Slack.
In accordance with Salesforce, a number of firms are already leveraging these new options to construct purposes for Slack customers, together with Anthropic, Cognition Labs, Cursor, Dropbox, Google, Notion, Perplexity, Vercel, and Author.
“Alongside Slack performance, {the marketplace} apps and third-party integrations play an important function in making a unified ecosystem for human-AI collaboration. {The marketplace} makes it simpler than ever for patrons to find instruments that customise and securely prolong the performance of Slack to suit their groups’ wants,” the corporate wrote.
