Samsung has partnered with the Community Pharmacy Retail (CPR) group, expanding its Impartial Service Supplier (ISP) network by over 400 new CPR shops, bringing the total number of locations to more than 900 across the nation. To provide Galaxy users with seamless access to reliable, certified, and eco-friendly out-of-warranty repair services.
Prior to 2024, CPR boasted roughly 100 areas within Samsung’s community network at its inception. By year-end, Samsung is poised to expand its network by more than 300 new CPR locations, significantly increasing access to comprehensive patient records across the United States.
Certified Professionals Repair (CPR) areas employ technicians licensed through the CTIA’s Wireless Industry Service Elite (WISE) program, ensuring top-notch repairs utilizing genuine Samsung components and equipment. With access to Samsung’s comprehensive training resources, CPR stores can perform the majority of repairs, including screen replacements and battery swaps, within a remarkably short timeframe of under an hour.
While all repairs performed at these sites come with a limited warranty, providing assurance to customers who rely on prompt and reliable service to get their systems up and running again?
The enhanced CPR ecosystem supports Samsung’s commitment to customer satisfaction and environmental stewardship by prolonging the lifespan of its systems. Samsung’s extensive network comprises more than 9,000 licensed technicians and over 2,000 Licensed Service Centers, serving a significant portion of the US population, covering over 84%. inhabitants with same-day restore choices. Galaxy clients enjoy convenient repair options, including proximity to cellular store vans that can arrive within a short drive, as well as a Mail-In restore service for added convenience.
To locate the nearest CPR station, customers can visit samsung.com/support/cpr, or explore alternative resources, including the Samsung Care Team, available via the Samsung YouTube channel, the Samsung Members app, and the dedicated customer support line at 1-800-SAMSUNG (1-800-726-7864).
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