Throughout Western North Carolina, Cisco Disaster Response and 40 Communities are supporting a coalition of companions and group leaders who’ve come collectively to restore and rebuild houses within the wake of Hurricane Helene.
In late September 2024, Hurricane Helene swept by means of Western North Carolina, forsaking a path of catastrophic injury. Floodwaters swallowed roads, bridges crumbled, and households have been lower off from energy, cell service, and very important assets.
Throughout the state, over 73,000 houses have been broken or destroyed.
Instantly after the storm, Cisco Disaster Response (CCR) mobilized a staff of workers and volunteers to supply safe, vital connectivity to frontline responders together with state emergency administration groups, hospitals, police, and fireplace departments.
Now — practically a 12 months after the storm — we’re nonetheless right here, working with native leaders and nonprofit companions to forge new alliances and a long-term dedication to the group.
Precedence one: repairing and rebuilding houses for low-income owners
All through this mountainous area recognized for its pure magnificence, the devastation attributable to water and wind continues to be seen.
With out vital help, low-income owners shall be laborious pressed to restore their injury – a lot much less rebuild. Lower than 1 p.c of households within the path of the storm in Western North Carolina (WNC) had flood insurance coverage.
Organizations performing alone can not fill the overwhelming want for assist. That’s why Cisco is investing in a brand new coalition of forward-thinking nonprofits which have come collectively to centralize and streamline dwelling restore for uninsured or under-insured, low-income households whose houses have been broken however not destroyed by the storm.
The Asheville Regional Coalition for House Restore (ARCHR) has emerged as an modern, collaborative response to the wants of this tight-knit group.
ARCHR – reworking the mannequin for dwelling restore
ARCHR is powered by a partnership of 4 main native nonprofits, Asheville Space Habitat for Humanity, Group Motion Alternatives, PODER Emma, and Mountain Housing Alternatives. Every companion brings complementary strengths together with administrative and monetary experience, web site evaluation and HVAC specializations, cell dwelling and language expertise, in addition to tenured and skilled supply restore providers. House repairs handle vital wants: roof and porch repairs, mould elimination, plumbing, accessibility enhancements, and extra. Prices vary from $7,000 to $25,000 per family.
Cisco has invested $1,000,000 to assist this initiative, which is enabled by digital instruments that centralize consumption, evaluation, and prioritization — bettering pace, coordination, and fairness in catastrophe response.
By leveraging these digital instruments to streamline assessments and prioritize repairs by severity and well being affect, ARCHR has not solely surpassed its unique restore targets for 2025 however has additionally set a brand new normal for catastrophe restoration coalitions.
The coalition is on observe to assist 130 dwelling repairs in 2025 — 20 above the preliminary goal. As of early July, ARCHR has accomplished repairs for 73 houses and 65 have been in progress.
Restoring houses – and hope
Over the previous 12 months, CCR has been laying the groundwork for ongoing alternatives for Cisconians to contribute their time, expertise, and experience to the group.
In early August 2025, a staff of twenty-two CCR staff members, volunteers, and Cisco leaders gathered in WNC to attach with this extraordinary coalition, higher perceive the challenges and prospects forward, and to assist.
Over 4 days, the staff swung hammers on an Asheville Habitat for Humanity construct and met with owners who’ve skilled the life altering affect of dwelling repairs by means of ARCHR.
Teresa’s story illustrates the deep, private affect of ARCHR’s work and underscores the coalition’s continued dedication to constructing resilience and hope in Western North Carolina.
Hurricane Helene left Teresa, a former nurse of 30 years, residing with out energy and water after the storm uplifted her septic tank and destroyed her plumbing. Due to ARCHR’s coordinated efforts, Teresa regained protected and accessible residing situations.
With Cisco’s assist, ARCHR is specializing in extra owners like her. Thus far, greater than 600 purposes have been submitted and greater than 80% are at or under 50% of the world’s median revenue and qualify as eligible for help.
Regardless of surpassing targets, demand far outpaces present assets. There’s a projected want for an extra $8 million over the subsequent 3-4 years.
Shifting ahead – 40 Communities and the street to resilience
In December 2024, Cisco chosen WNC as the primary of 40 Communities – our daring new initiative to carry the total pressure of our capabilities, expertise, and folks to interact, assist, and spend money on 40 communities worldwide. As an preliminary funding, we awarded ARCHR a $1M grant to assist dwelling repairs for 110 low-income residents in Buncombe and Madison Counties.
By means of 40 Communities, we’ll develop on CCR’s progress and dedication to housing in WNC and use ARCHR’s collaborative method and use of expertise as a mannequin for catastrophe restoration and housing resilience.
We’ll additionally construct important infrastructure and cybersecurity, develop digital expertise for a future-ready work pressure, and co-create modern options for what issues most to WNC -building a related, resilient group that thrives.
If you happen to’d like to hitch us in supporting Western North Carolina, please think about making a donation or signal as much as volunteer to assist dwelling constructing and restore by means of Asheville Habitat for Humanity.
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