Pixel 7 and seven Professional customers report battery swelling issues

Pixels are among the many greatest Android telephones you should buy, however they’ve additionally earned a infamous status for battery troubles. The Pixel 7 and Pixel 7 Professional now seem like the most recent gadgets hit by these issues, with homeowners reporting swelling batteries on Google’s assist boards.

“I’m writing to report a critical concern with my Pixel 7 Professional, which I bought roughly two years in the past. Lately, I observed that the facet panel of the machine has began to separate, as clearly proven within the connected picture. Upon nearer inspection, it seems the battery could also be swelling, posing a big security danger, together with the potential for explosion or fireplace,” a person famous on Google’s assist boards. The thread now has a number of complaints from different Pixel 7 and seven Professional customers who’re additionally experiencing battery swelling points on their gadgets.

The reviews, first noticed and compiled by people at PiunikaWeb, counsel the problem is shortly turning into a critical concern for a lot of Pixel 7 collection customers.

“Battery bulging out and display popped out. Began initially with not a lot impact on battery, progressed to shedding battery very abruptly, and out of the blue, and at last, now it will get switched off even on full cost,” wrote a person.

One other affected Pixel 7 Professional proprietor mentioned, “The restore store instructed me that due to how the display indifferent attributable to battery swell, it’s almost definitely needing a display substitute as nicely. I’ve been coping with Google assist on this at the moment. They appear receptive. I’ll have some religion in Google assist and hope that one thing useful comes out of it.”

Discussion board feedback counsel that Google’s assist groups have been inconsistent in dealing with the complaints. In some circumstances, clients have been requested to ship photographs of all six sides of their telephone, with one person even receiving reimbursement for a third-party battery substitute. One other person mentioned that Google provided them a free restore and promised to switch the swollen Pixel 7 with a refurbished one if repairs didn’t work out.

Nonetheless, different affected customers report that they have been instructed to go to a service middle or schedule a pickup with out clear steering. In not less than one response, Google clarified to a buyer that it could solely refund the price of a battery substitute if the person had a receipt from a licensed restore middle, whereas display or again panel injury can be handled as out-of-warranty.

This isn’t the primary time Pixel gadgets have run into battery woes. Earlier this 12 months, Google launched a one-time free battery substitute program for Pixel 7a models affected by swelling points in choose areas. Customers outdoors these areas have been provided appeasement packages value as much as $456 in money or a $300 low cost on a brand new Pixel, relying on guarantee standing.

Battery troubles have plagued a number of Pixel fashions over the previous 12 months or so. The A-series has been notably hit exhausting, with not less than 5 Pixel 6a homeowners reporting gadgets catching fireplace.

Whereas Google hasn’t issued an official assertion on the battery swelling concern affecting the Pixel 7 and seven Professional, mounting complaints might power the corporate to increase free replacements or appeasement provides as soon as once more. Given the historical past of Pixel battery issues, Google ought to undoubtedly act shortly this time. Within the meantime, in case your Pixel 7 or 7 Professional is going through battery swelling issues, you must attain out to Google and observe the official steering.