OpenAI has inked a deal to supply its synthetic intelligence (AI) expertise to ride-sharing operator Seize and assist construct instruments personalized for the Singapore-based firm’s operations.
Touted as OpenAI’s first such partnership in Southeast Asia, the collaboration may also see Seize staff entry ChatGPT Enterprise in a pilot rollout, in accordance with a joint assertion launched on Thursday. Seize will deploy the generative AI software to pick out staff within the pilot as a part of its efforts to make use of AI instruments to enhance productiveness.
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Seize gives a spread of providers through its app, together with meals and grocery supply, parcel supply, rides, fintech and fee providers, and telemedicine. It operates in eight Southeast Asian markets together with Singapore, Indonesia, Malaysia, Thailand, and the Philippines.
Beneath the partnership, the corporate will faucet OpenAI’s visible AI capabilities to include extra automation and pull larger high quality knowledge from visible photos to enhance its maps.
These efforts will allow Seize to replace GrabMaps quicker and supply a greater expertise for patrons and drivers in its ride-sharing associate community, in accordance with the 2 corporations.
Seize may also discover how the corporate can leverage AI to supply buyer assist chatbots that higher perceive and resolve points.
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As well as, Seize will use AI-powered textual content and voice capabilities to reinforce the accessibility of its providers, together with for visually impaired and aged customers who might face difficulties navigating its app on the display screen.
“[We] imagine generative AI has lots of potential to additional remodel the way in which we clear up issues for our companions and customers,” Seize chief product officer Philipp Kandal stated in a press release. “Our objective with any new expertise has all the time been to make use of it to resolve actual issues, at scale.”
