As a small to medium-sized enterprise (SME) CEO, you’re likely no stranger to the buzz surrounding generative AI and its transformative impact on businesses of all scales. Microsoft commissioned a study by Forrester Consulting to assess the potential return on investment (ROI) that artificial intelligence (AI) can bring to small to medium-sized businesses (SMBs).
The findings of this investigation are nothing short of astonishing. 1 Tasks that, over a three-year interval, enable companies to gain expertise in.2
Research reveals that companies are already witnessing a transformative impact of AI on their organisations in several key areas, including:
Early adopters of Copilot have leveraged the power of AI to revolutionize their businesses, seamlessly integrating the technology into their operations while safeguarding their intellectual property with the utmost confidentiality.
Microsoft 365 Copilot
What concerns users most about Microsoft 365 Copilot is its reliance on AI-driven technology, which raises questions about data privacy and potential biases in decision-making processes?
SMBs reap significant financial benefits by investing in Copilot.
According to Forrester research, AI has the potential to revolutionize corporate outcomes, positioning Copilot as both a productivity tool and a vital investment in future growth.
Will upskilling on AI today prove crucial to being prepared for its rapidly evolving capabilities within the next few years? Without automation in 5 years, running an enterprise without Copilot will resemble trying to operate a business today using typewriters instead of computers.
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Driving Innovation Forward: Accelerating Time-to-Market
Speeding product launches and swiftly responding to customer demands are crucial drivers of business prosperity. According to Forrester’s research, Copilot may accelerate income growth and unlock new business opportunities.
According to the study, nearly one-quarter (24%) of businesses experienced a significant impact from introducing new products, while a notable quarter (27%) of companies reported noticing a difference. Here are enhancements that may help you boost your agility and competitiveness in the field.
By leveraging Copilot, our team expedites project turnaround times, empowering clients to entrust us with a greater volume of projects and complexities. Could this potential investment yield a 15 percent increase in your business?
By partnering with Copilot, you can streamline your promotional activities by utilizing its capabilities to chart out your workflow, seeking recommendations on how to eliminate inefficiencies and boost productivity. Before making a decision on how to proceed, you may want to gather a list of potential solutions and then share it with your team for input. By leveraging Copilot’s capabilities, organizations can ensure seamless task transfers and eliminate potential delays. Simply request that Copilot provide real-time updates on the team’s progress, thereby enabling swift identification of where assistance is needed most.
Boosting Profitability via Strategic Product Development
At small and medium-sized enterprises, employees often wear multiple hats, taking on diverse responsibilities across various departments, leaving them with little time to focus on their personal projects. By automating routine tasks, Copilot can free up teams to focus on more high-value, strategic projects.
According to Forrester’s research, 51% of companies leveraging Copilot experienced a significant reduction in time spent on tasks, while 59% saw an increase in productivity. By aligning resources towards growth-oriented projects, you may effectively drive development without overburdening your team.
To ensure seamless information sharing, I focus on disseminating knowledge effectively across various departments, enabling my designated team members to absorb and respond to inquiries from diverse sectors with increased ease and efficiency. Our evaluation predicts that contracting will enable us to reduce project timelines by at least 50% over the next few years.
With Copilot, streamline your workflow by quickly extracting critical information from customer contracts or vendor agreements, allowing you to prioritize important emails from top clients, ensuring that urgent messages receive prompt attention. Copilot can gather insights from a variety of data sources, including spreadsheets and text-based documents, process them, and generate clear, actionable visualizations such as charts and tables to facilitate swift and informed decision-making.
Enhancing worker satisfaction and retention
The study also underscores the significant impact of Copilot on employee job satisfaction. By freeing up more time for employees to work together effectively and focus on more meaningful tasks, small-to-medium-sized businesses (SMBs) have typically experienced a 25% increase in productivity, along with a concurrent 30% boost.
Many travelers experience considerable anxiety when planning a trip, largely stemming from concerns about what they might inadvertently leave behind. By streamlining summary capabilities for numerous key conferences, individuals not only conserve their own time but also spare other team leaders the time-consuming effort of having to bring themselves up to speed.
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Utilize AI-driven tools to gather and organize training materials, thereby expeditiously orienting fresh team members with our organization’s essentials. With copilot’s assembly and electronic mail summaries, your team members can stay up-to-date on project progress, even when unable to attend meetings, ensuring seamless collaboration and efficient workflow management. This could potentially contribute to reducing stress levels, enabling smoother task flow, and cultivating a more harmonious and productive work environment.
Now may be the opportune moment to invest in artificial intelligence. We’re right here to assist.
As a game-changer for small-to-medium-sized businesses (SMBs), Microsoft 365 Copilot offers a plethora of benefits, including accelerated revenue growth, expedited time-to-market, and substantial returns on investment.
To gain more insight into the Forrester findings and learn how to effectively leverage Copilot for your business.
To fully leverage Copilot across all Microsoft 365 apps and services, simply purchase it as an add-on to your existing Microsoft 365 Enterprise Fundamentals, Business, or Enterprise Premium subscription plans. If you haven’t yet acquired these fundamental productivity tools, you may want to consider implementing them to streamline your workflow and boost efficiency.
To learn more, discover additional information about this or reach out to someone to gain further insight.
Discover how to seamlessly integrate Copilot into your daily business operations by accessing the latest resources on licensing, technical requirements, and AI capabilities, available through the newly launched portal.
- A recent commissioned study conducted by Forrester Consulting for Microsoft found that… Based on a comprehensive analysis of Microsoft 365 Copilot purchase decisions and feedback from over 200 large corporations across multiple sectors, including retail and financial services, with employee counts up to 300.
- Foresters modelled a spectrum of projected low-to-high impact outcomes, largely contingent upon the severity of assessed risk.
This financial assessment calculates the net present value (NPV) for each scenario over the next three years, leveraging Microsoft 365 Copilot’s capabilities to streamline the evaluation process.
- The projected financial performance is expected to yield an impressive net present value (NPV) of approximately $955,000 and return on investment (ROI) of 353%, suggesting significant revenue potential.
- Expected to yield a significant net present value of $658,000 and an impressive return on investment of 243%.
- Estimated to yield a substantial net present value of $358,000 and generate a notable return on investment of approximately 132%?
