Sunday, July 6, 2025

Ingram Micro outage attributable to SafePay ransomware assault

Ingram Micro outage attributable to SafePay ransomware assault

An ongoing outage at IT large Ingram Micro is attributable to a SafePay ransomware assault that led to the shutdown of inner programs, BleepingComputer has realized.

Ingram Micro is without doubt one of the world’s largest business-to-business know-how distributors and repair suppliers, providing a spread of options together with {hardware}, software program, cloud companies, logistics, and coaching to resellers and managed service suppliers worldwide.

Since Thursday, Ingram Micro’s web site and on-line ordering programs have been down, with the corporate not disclosing the reason for the problems.

BleepingComputer has now realized that the outages are attributable to a cyberattack that occurred early Thursday morning, with staff out of the blue discovering ransom notes created on their gadgets.

The ransom word, seen by BleepingComputer, is related to the SafePay ransomware operation, which has turn out to be one of many extra energetic operations in 2025. It’s unclear if gadgets had been truly encrypted within the assault.

It must be famous that whereas the ransom word claims to have stolen all kinds of data, that is generic language utilized in all SafePay ransom notes and might not be true for the Ingram Micro assault.

SafePay ransom word discovered on Ingram Micro gadgets
Supply: BleepingComputer

Do you might have details about this or one other cyberattack? If you wish to share the knowledge, you may contact us securely and confidentially on Sign at LawrenceA.11, by way of e-mail at lawrence.abrams@bleepingcomputer.com, or by utilizing our suggestions type.

Sources have informed BleepingComputer that it’s believed the risk actors breached Ingram Micro by way of its GlobalProtect VPN platform.

As soon as the assault was found, staff in some areas had been informed to work at home. The corporate additionally shut down inner programs, telling staff to not use the corporate’s GlobalProtect VPN entry, which was stated to be impacted by the IT outage.

Techniques which might be impacted in lots of areas embrace the corporate’s AI-powered Xvantage distribution platform and the Impulse license provisioning platform. Nevertheless, BleepingComputer was informed that different inner companies, corresponding to Microsoft 365, Groups, and SharePoint, proceed to function as typical.

As of yesterday, Ingram Micro has not disclosed the assault publicly or to its staff, solely stating there are ongoing IT points, as indicated by company-wide advisories shared with BleepingComputer.

The SafePay ransomware gang is a comparatively new operation that was first seen in November 2024, accumulating over 220 victims since then.

The ransomware operation has been beforehand noticed breaching company networks by way of VPN gateways utilizing compromised credentials and password spray assaults.

BleepingComputer contacted Ingram Micro yesterday and as we speak in regards to the outages and ransomware assault, however didn’t obtain a response to our emails.

Whereas cloud assaults could also be rising extra subtle, attackers nonetheless succeed with surprisingly easy methods.

Drawing from Wiz’s detections throughout 1000’s of organizations, this report reveals 8 key methods utilized by cloud-fluent risk actors.

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