Over the previous fiscal 12 months, our clients and companions have pushed pragmatic outcomes by implementing AI-first methods throughout their organizations. With AI Transformation as their framework, we helped them enrich worker experiences, reinvent buyer engagement, reshape enterprise processes and bend the curve on innovation for his or her folks, companies and industries. Now, we’re partnering to transcend what they thought doable to unlock even larger potential by restructuring and centralizing their enterprise methods with an AI-first mindset. Our cloud and AI capabilities are main the business, and we’re dedicated to working intently with our clients and companions to satisfy their more and more complicated wants and assist them turn into frontier AI companies.
Beneath are a number of tales from the previous quarter reflecting the success now we have seen broadly this previous 12 months. Every showcases what we are able to obtain along with an strategy grounded in AI enterprise options, cloud and AI platforms, and safety.
AI is blurring the strains between private and organizational productiveness, and we’re serving to our clients leverage Copilots and brokers mixed with human ambition to create differentiation.
With over a million clients in Argentina, Banco Ciudad launched a digital transformation initiative centered on AI, productiveness and safety. What started as a pilot program shortly grew into broad adoption with the financial institution implementing Microsoft 365 Copilot to enhance productiveness, Microsoft Copilot Studio to develop brokers and Microsoft Azure to scale their AI options. Because of this, the financial institution strengthened its operational resilience, empowered groups, drove sustainable development and improved buyer engagement — even in a difficult financial atmosphere. To date, the financial institution has freed up 2,400 worker work hours yearly with financial savings projected to generate $75,000 USD month-to-month.
As one of many nation’s largest monetary establishments, Commonwealth Financial institution of Australia is harnessing AI to satisfy rising buyer expectations by creating smarter, safer and extremely customizable banking experiences at scale. To make sure staff have the boldness and experience to leverage AI successfully, the financial institution launched a structured skilling initiative to empower them with the data wanted to undertake AI successfully. Eighty-four p.c of 10,000 Microsoft 365 Copilot customers reported they might not return to working with out it; and almost 30% of GitHub Copilot code ideas had been adopted, driving effectivity and smarter decision-making.
Nonprofit Make-A-Want is devoted to granting hope by fulfilling needs for youngsters with essential sicknesses throughout the USA. Fragmented methods, restricted knowledge entry and the necessity to shield delicate info had been creating challenges for the group to function successfully, so it turned to associate Redapt for assist. Make-A-Want deployed complete Microsoft cloud and AI options — together with Azure Cloud Companies, Microsoft Cloth, Microsoft 365 Copilot and Copilot Studio — to unify its knowledge, rebuild core purposes and enhance workers productiveness. This transformation enabled the group to improve operational effectivity, enhance collaboration throughout nationwide and regional chapters and strengthen its knowledge safety to guard delicate household knowledge.
Sheló NABEL, a wellness and sweetness firm primarily based in Mexico, confronted operational challenges because it expanded its community of unbiased entrepreneurs. With assist from associate Finest Practices Consulting, the corporate built-in Microsoft Dynamics 365 to achieve real-time market insights and optimize its demand planning throughout greater than 400 merchandise. In addition they built-in Microsoft Copilot to boost customer support and improve operational effectivity with AI. Because of this, the corporate has achieved a 17% improve in gross sales, 5X sooner reporting processes and real-time stock management.
Based mostly in Saudi Arabia, know-how and communications firm Unifonic serves thousands and thousands of individuals throughout 160 international locations. As their enterprise started to scale quickly, they confronted challenges managing a rising hybrid workforce whereas sustaining robust safety and compliance requirements. To resolve this, the corporate deployed Microsoft 365 E5 and Microsoft 365 Copilot to automate workflows and safe knowledge in a single platform. This unified ecosystem enabled groups to cut back time spent on audits by 85%, save two hours per day on cybersecurity governance, save $250,000 USD in prices and cut back time to arrange consumer demos by 15%.
Microsoft has the main cloud platform for AI innovation with Azure because the infrastructure, Azure AI Foundry because the purposes server and Cloth as the info platform.
As authorized professionals face challenges with guide knowledge entry, doc era and compliance-heavy processes, Meeting Software program aimed to remodel how they deal with complicated, time-consuming workflows. Utilizing Azure AI Foundry, the corporate constructed NeosAI — a completely embedded generative AI resolution that automates almost each facet of the authorized workflow — from doc consumption to drafting and reporting. Because of this, legislation companies utilizing NeosAI report saving as much as 25 hours per case, with doc drafting time decreased from 40 hours to simply minutes. This AI resolution isn’t solely boosting productiveness and decreasing stress for authorized professionals but additionally enabling companies to serve extra purchasers with larger velocity and accuracy.
One of many world’s oldest repeatedly working firms, Husqvarna Group, confronted rising strain to modernize its community of factories, provide chains and distribution channels to remain aggressive in a quickly evolving panorama. The corporate applied a complete Microsoft Azure resolution — together with Azure Arc, Azure IoT Operations and Azure OpenAI — to unify cloud and on-premises methods, allow real-time knowledge insights and drive innovation throughout world manufacturing operations. Because of this, the corporate achieved a 98% discount in knowledge deployment time, minimize infrastructure imaging prices by 50% and considerably improved productiveness and uptime throughout its related factories.
Serving over 600,000 members in the USA, Members 1st Federal Credit score Union sought to modernize its knowledge infrastructure to ship extra customized member experiences and assist data-driven decision-making. The credit score union confronted challenges with siloed knowledge throughout greater than 15 sources and legacy methods with restricted analytics capabilities. With assist from associate 3Cloud, the credit score union mixed Azure SQL, Azure Knowledge Manufacturing unit and Azure Databricks to extract, log and centralize enterprise-wide knowledge right into a cutting-edge knowledge lakehouse. Machine studying fashions that took 36 hours to run can now be accomplished in three to 4 hours — a discount of about 89%. Moreover, updates inside its buyer relationship administration software program now take 30 to 40 minutes in comparison with three to 4 hours beforehand.
NTT DATA, a worldwide IT and enterprise providers chief headquartered in Japan, sought to speed up decision-making and unlock deeper insights by overcoming limitations of legacy dashboards and siloed knowledge methods. Serving purchasers in over 50 international locations, the corporate wanted a extra intuitive, scalable and AI-driven strategy to knowledge entry and evaluation. NTT DATA deployed Microsoft Cloth, Azure AI Foundry Agent Service and Azure AI Foundry to allow the creation of conversational AI instruments that enable staff to retrieve and act on real-time knowledge. This agentic AI platform considerably improved productiveness, decreased time to marketplace for new options by 50% and laid the inspiration for broader adoption of multi-agent frameworks throughout the group.
College of Venda, a public larger schooling establishment in South Africa, modernized its IT infrastructure to assist its strategic aim of manufacturing globally aggressive graduates whereas assembly the evolving wants of its regional and worldwide college students. Dealing with challenges with growing older on-premises servers, frequent service interruptions and a six-month {hardware} procurement cycle, the college sought a extra agile and dependable resolution. By deploying Microsoft 365, migrating 18 methods to Microsoft Azure and leveraging Microsoft Unified Assist, the college achieved 99% service uptime and decreased useful resource provisioning time from six months to beneath 12 hours. This transformation considerably improved system reliability, scalability and safety, enabling college students and workers to entry important providers seamlessly from wherever.
Safety is the inspiration for AI Transformation. We’re serving to our clients and companions defend in opposition to risk actors and safe their environments with Microsoft’s cloud and AI options.
Following its spinoff from Eli Lilly, Elanco sought to modernize its IT and safety infrastructure by constructing a safe, scalable digital atmosphere from the bottom up. The corporate deployed a complete Microsoft resolution stack comprised of Microsoft 365 E5, Microsoft Defender suite, Microsoft Sentinel, Microsoft Intune and Microsoft Safety Copilot. This built-in strategy streamlined world IT operations throughout 90 international locations, enabling Elanco to speed up safety response occasions by 50% with a future-ready, safe and environment friendly digital ecosystem that empowers their workforce.
Kern County confronted vital challenges securing and governing their knowledge throughout 40 departments — every working with fragmented IT methods. With an strategy grounded in knowledge safety, the county deployed Microsoft Purview as a part of its Microsoft 365 Authorities G5 suite. The implementation resulted within the classification of over 13 million information, near-total adoption of sensitivity labels and over 3,000 knowledge loss prevention alerts in a single month. A validation evaluation additionally confirmed the county saved about $1 million in mitigation threat and potential noncompliance. This transformation strengthened audit readiness, decreased knowledge publicity dangers and laid a safe basis for future innovation.
Headquartered within the Czech Republic, Mews offers cloud-based property administration options to assist modernize lodge operations worldwide. Because it scaled its platform to serve hundreds of properties worldwide, the corporate confronted rising cybersecurity threats and sought to strengthen its safety posture and streamline risk detection. By deploying Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft Entra ID and Microsoft Safety Copilot, they enabled real-time monitoring, automated risk response and centralized visibility throughout its cloud infrastructure. Because of this, the corporate decreased incident response occasions from hours to minutes and enhanced its capability to satisfy stringent compliance necessities to make sure safe development in a extremely regulated business.
Puritan Life Insurance coverage Firm of America reworked its enterprise mannequin by launching Canvas Annuity — a direct-to-consumer digital distribution platform constructed completely on Microsoft Azure. With the safety features constructed into the know-how out of the field, the workforce can detect and block malware assaults and threats, handle safety effectively and extra simply go regulatory, monetary and data safety audits. By making a safe, scalable and user-friendly platform, clients can now buy annuities on-line in simply 10 minutes — a velocity beforehand unprecedented. Since launching, the corporate has seen a 700% improve in annual premium income, with the platform now accounting for 75% of premiums yearly.
Dealing with rising cyber threats to its analysis, Singapore Administration College wanted to take care of seamless entry for college students and college whereas making certain compliance with the nation’s stringent knowledge privateness rules. The college applied Microsoft’s Zero Belief framework by integrating Microsoft Safety Copilot with Microsoft’s complete safety suite to strengthen safety whereas sustaining educational accessibility. This helped cut back response occasions and ease workloads for safety groups whereas additionally supporting safety analysts to streamline incident investigations, summarize complicated multistage assaults and obtain guided response suggestions in actual time. The built-in safety resolution decreased operational prices and enhanced compliance reporting whereas sustaining seamless entry to analysis sources.
For added AI Transformation tales, try AI-powered success—with greater than 1,000 tales of buyer transformation and innovation.
I couldn’t be extra excited by our mission than I’m at this time — and I consider now we have by no means been nearer to bringing it to life than we’re proper now. With Microsoft’s main know-how and experience, we’re serving to our clients and companions implement AI to carry out the perfect in people, organizations and corporations. We’re partnering to reinvent their enterprise methods and transfer past AI adoption alone to innovate with goal and form their futures as frontier AI companies. The chance to distinguish your online business via AI Transformation and pave the best way for business management is now.
