Thursday, April 3, 2025

How a Puerto Rican agency helps different firms thrive with AI

Embracing expertise to be aggressive

Clever Economics’ platform runs on Azure App Service, a service for internet hosting internet purposes operating on Microsoft’s cloud computing providers. It additionally makes use of Energy BI, a set of software program providers, apps and connectors that flip information into visuals and interactive insights.

The portal was first launched in 2018 and has been including new options and enhancements constantly since then. A beta model of the AI bot was launched in November for purchasers to hurry up their personalized information searches and enhance their general expertise.

The bot runs on Azure OpenAI Service with a GPT4 mannequin. It makes use of Azure AI Foundry and Azure AI Search, a set of instruments to construct, floor and deploy machine studying fashions on Azure. Purchasers’ info and private information stay nameless, in accordance with IE, however interactions with the bot are used to fine-tune the bot’s responses, tone and performance.

The platform and the AI bot are fed with greater than 1,000 financial indicators of from Puerto Rico and the Dominican Republic, verified and commonly polished by IE’s economists — from per capita earnings and inflation information to retail gross sales and private consumption aggregates. There may be additionally information for the remainder of the US and Latin American international locations.

“A very powerful factor is that it’s fed with our database … not from random information discovered on the web,” mentioned Chantal Benet, vice chairman and chief economist at Clever Economics.

Moreover, purchasers can decide to add their very own inner working information, akin to gross sales information and value tags, which isn’t shared with others. They will mix native public information with their very own to develop enterprise projections.

Month-to-month and yearly indicators are tracked by Vélez’s group of economists from generally scattered and laborious to seek out authorities web sites and private and non-private sources of financial information. And far of the information is damaged down by municipality, offering an exceptionally in-depth view of the state of the native economic system.

Purchasers say they’ve all of the financial information they should establish regional and native developments in a single place, accessible across the clock, straightforward to entry and displayed in an attractive method via personalized dashboards and colourful charts.

This real-time entry permits them to reinforce the effectivity and productiveness of each day work and company planning, finally making them extra aggressive in a difficult surroundings.

Vélez has additionally developed his personal financial surveys — he gives an unique month-to-month shopper confidence index — and offers particular each day evaluation explaining indicators and financial developments. Because the portal is usually targeted on native information, that unique evaluation offers it an edge over different international platforms of financial content material.

A woman sits at a laptop and an external monitor looking into the screen
The net platform and the AI bot are fed with greater than 1,000 financial indicators from Puerto Rico and the Dominican Republic, giving it an edge over different international information platforms. Photograph by Brandon Cruz.

Navigating native economics

Thompson, who runs De la Cruz, one of many largest promoting and advertising corporations in Puerto Rico with workplaces in Miami and Colombia, has been a consumer of Vélez since 2006. He used to obtain the information by telephone in marathon periods. Generally he couldn’t attain Vélez instantly when he wanted him essentially the most.

Now, he says, the platform is saving him a variety of time and complications. For example, the portal was instrumental for Thompson to acquire, shortly and simply, the mandatory laborious information to justify a deliberate acquisition within the Dominican Republic to his stakeholders and to safe the wanted financing.

Generally IE’s platform even helps Thompson’s personal purchasers. Lately, it was key to figuring out potential new markets and alternatives for a multinational financial institution that had overhauled its main workforce in Puerto Rico and was being suggested by De la Cruz.

“Having all the pieces in a single portal accelerates our total work and evaluation course of,” Thompson mentioned. “That’s tremendous essential for us.”

Tapping into reliable info shortly is especially essential in Puerto Rico. The island, a US territory of three.2 million individuals, has been immersed in a posh financial downturn for the reason that mid-2000s, in accordance with the World Financial institution, which coupled with pure disasters and authorities crises has fueled an unprecedented wave of migration.

“The financial state of affairs in Puerto Rico is atypical sufficient to all the time require a short-term outlook to find out your subsequent steps,” says Benet.

Vélez began his profession within the island’s authorities within the early Nineties, working as an economist on the municipality of San Juan. After greater than a decade in public service, he based his personal consultancy agency investing his life financial savings.

From the beginning, the economist and his workforce sought methods to face out from the gang — in his case, his then 4 opponents. He now anticipates that digitalization can triple his gross sales within the subsequent decade and allow him to achieve 400 purchasers with out essentially rising the present workers.

Benet says the agency is concentrated on additional implementing and increasing their digital journey: “We all the time knew that expertise was the long run.” 

High picture: Gustavo Vélez and Chantal Benet, president and vice-president of Clever Economics, on the consultancy agency’s headquarters in San Juan, Puerto Rico. Photograph by Brandon Cruz.

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