I’ve two HP E243i shows plugged right into a USC-C hub which is plugged into an M1 Professional MacBook Professional operating macOS 15.5. One of many shows works high quality. It exhibits up in System Settings > Shows as an HP E243i show, with quite a lot of obtainable resolutions, together with the proper default of 1920 x 1200.
Nonetheless, the second show, regardless that additionally it is an HP E243i, exhibits up in system settings with no title and with solely two obtainable resolutions, 1280 x 720 (the default for some motive) and 1920 x 1080.
Since this can be a 1920 x 1200 show, both of those two decision settings (which aren’t even the proper facet ratio) are visibly stretched.
Issues I’ve tried:
- Swapping the HDMI cables
- Plugging immediately into the laptop computer
- Manufacturing facility reset on the show
- Restarting the laptop computer
Nothing will get macOS to make 1920 x 1200 obtainable for the show. Weirdly, one explicit mixture of hub/port does get the damaged show to point out up with a reputation “1080p60” and with extra decision choices, however nonetheless not 1900 x 1200.
The 2 shows are the identical mannequin however do have a unique Rev/Firmware model. The damaged one is AVM121 whereas the engaged on is DIM111. That mentioned, there are different AVM121 shows in my workplace, and people all work high quality, so I do not suppose that distinction is related.
Utilizing Show Port as an alternative of HDMI will not be an choice. Changing the entire show would possibly be an choice, however I might relatively keep away from it if I might.
So anybody have any concepts? Both a strategy to repair macOS or this show or to workaround the difficulty and pressure macOS to make use of it as 1920 x 1200?
