Saturday, August 30, 2025

Cracks are forming in Meta’s partnership with Scale AI

It’s solely been since June that Meta invested $14.3 billion within the data-labeling vendor Scale AI, bringing on CEO Alexandr Wang and a number of other of the startup’s prime executives to run Meta Superintelligence Labs (MSL). However the relationship between the 2 firms is already displaying indicators of fraying.

No less than one of many executives Wang introduced over to assist run MSL — Scale AI’s former Senior Vice President of GenAI Product and Operations, Ruben Mayer — has departed Meta after simply two months with the corporate, two folks aware of the matter advised TechCrunch. 

Mayer spent roughly 5 years with Scale AI throughout two stints. In his quick time at Meta, in line with these sources, Mayer oversaw AI information operations groups however wasn’t a part of the corporate’s TBD Labs — the core unit inside Meta tasked with constructing AI superintelligence, the place prime AI researchers from OpenAI have landed. 

Nevertheless, Mayer disputes some particulars about his position, telling TechCrunch that his preliminary place was “to assist arrange the lab, with no matter was wanted” somewhat than information, and that he was “a part of TBD Labs from day one” somewhat than being excluded from the core AI unit. Mayer additionally clarified that he “didn’t report on to [Wang]” and was “very blissful” along with his Meta expertise.

Past the personnel modifications, Meta’s relationship with Scale AI seems to be shifting. TBD Labs is working with third-party information labeling distributors aside from Scale AI to coach its upcoming AI fashions, in line with 5 folks aware of the matter. These third-party distributors embody Mercor and Surge, two of Scale AI’s largest opponents, the folks mentioned. 

Whereas AI labs generally work with a number of information labeling distributors – Meta has been working with Mercor and Surge since earlier than TBD Labs was spun up –  it’s uncommon for an AI lab to take a position so closely in a single information vendor. That makes this example particularly notable: even with Meta’s multi-billion-dollar funding, a number of sources mentioned that researchers in TBD Labs see Scale AI’s information as low high quality and have expressed a desire to work with Surge and Mercor.

Scale AI initially constructed its enterprise on a crowdsourcing mannequin that used a big, low-cost workforce to deal with easy information labeling, which is the method of tagging and annotating uncooked data to coach AI fashions. However as AI fashions have grown extra subtle, they now require highly-skilled area specialists—similar to medical doctors, legal professionals, and scientists—to generate and refine the high-quality information wanted to enhance their efficiency.

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Though Scale AI has moved to draw these subject material specialists with its Outlier platform, opponents like Surge and Mercor have been rising shortly as a result of their enterprise fashions have been constructed on a basis of high-paid expertise from the outset.

A Meta spokesperson disputed the truth that there are high quality points with Scale AI’s product. Surge and Mercor declined to remark. Requested about Meta’s deepening reliance on competing information suppliers, a Scale AI spokesperson directed TechCrunch to its preliminary announcement of Meta’s funding within the startup, which cites an enlargement of the businesses’ business relationship. 

Meta’s offers with third-party information distributors doubtless imply the corporate will not be placing all its eggs in Scale AI, even after investing billions within the startup. The identical can’t be mentioned for Scale AI, nonetheless. Not lengthy after Meta introduced its large funding with Scale AI, OpenAI and Google mentioned they might cease working with the info supplier.

Shortly after dropping these prospects, Scale AI laid off 200 staff in its information labeling enterprise in July, with the corporate’s new CEO, Jason Droege, blaming the modifications partly on “shifts in market demand.” Droege mentioned Scale AI would employees up in different elements of the enterprise, together with authorities gross sales — the corporate simply landed a $99 million contract with the U.S. Military.

Some speculated initially that Meta’s funding in Scale AI was actually to lure Wang, a founder who has operated within the AI house since Scale AI was based in 2016 and who seems to be serving to Meta to draw prime AI expertise. 

Other than Wang, there’s an open query round how useful Scale is to Meta. 

One present MSL worker says that a number of of the Scale executives introduced over to Meta are usually not engaged on the core TBD Labs staff.

In the meantime, Meta’s AI unit has grow to be more and more chaotic since bringing on Wang and a wave of prime researchers, in line with two former staff and one present MSL worker. New expertise from OpenAI and Scale AI have expressed frustration with navigating the paperwork of a giant firm, whereas Meta’s earlier GenAI staff has seen its scope restricted, they mentioned.

The tensions point out that Meta’s largest AI funding to this point could also be off to a rocky begin, regardless of that it was supposed to handle the corporate’s AI improvement challenges. After the lackluster launch of Llama 4 in April, Meta CEO Mark Zuckerberg grew pissed off with the corporate’s AI staff, one present and one former worker advised TechCrunch. 

In an effort to show issues round and meet up with OpenAI and Google, Zuckerberg rushed to strike offers and launched an aggressive marketing campaign to recruit prime AI expertise.

Past Wang, Zuckerberg has managed to tug in prime AI researchers from OpenAI, Google DeepMind, and Anthropic. Meta has additionally acquired AI voice startups together with Play AI and WaveForms AI, and introduced a partnership with the AI picture era startup, Midjourney.

To energy its AI ambitions, Meta just lately introduced a number of large information heart buildouts throughout the U.S. One of many largest is a $50 billion information heart in Louisiana referred to as Hyperion, named after a titan in Greek mythology that fathered the God of Solar.

Wang, who’s not an AI researcher by background, was considered as a considerably unconventional selection to guide an AI lab. Zuckerberg reportedly held talks to herald extra conventional candidates to guide the hassle, similar to OpenAI’s chief analysis officer, Mark Chen, and tried to accumulate the startups of Ilya Sutskever and Mira Murati. All of them declined.

Among the new AI researchers just lately introduced in from OpenAI have already left Meta, Wired beforehand reported. In the meantime, many longtime members of Meta’s GenAI unit have departed in mild of the modifications. 

MSL AI researcher Rishabh Agarwal is among the many newest, posting on X this week that he’d be leaving the corporate.

“The pitch from Mark and @alexandr_wang to construct within the Superintelligence staff was extremely compelling,” mentioned Agarwal. “However I finally select to comply with Mark’s personal recommendation: ‘In a world that’s altering so quick, the largest threat you possibly can take will not be taking any threat’.”

Requested afterward about his time at Meta and what drove his resolution to go away, Agarwal declined to remark.

Director of product administration for generative AI, Chaya Nayak, and analysis engineer, Rohan Varma, have additionally introduced their departure from Meta in latest weeks. The query now’s whether or not Meta can stabilize its AI operations and retain the expertise it wants for its future success.

MSL has already began engaged on its subsequent era AI mannequin. In accordance with reviews from Enterprise Insider, it’s aiming to launch it by the top of this yr.

Replace: This story has been up to date with feedback from Mayer, who reached out to TechCrunch after publication.

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