Comcast Cable Communications and Truist Financial Corporation have revealed that they were affected by a data breach at FBCS, subsequently notifying their customers that their personal information was compromised.
The possible consequences of an information breach are being considered by Monetary Enterprise and Shopper Options (FBCS), a debt collection company in the U.S., following potential unauthorized access to consumer data. The company collaborates with multiple businesses to recover outstanding debts owed by clients.
In late April, FBCS announced that it had suffered a significant data breach, which was discovered to have taken place between February 14th and 26th, 2024. During this timeframe, threat actors successfully breached the company’s network, stealing sensitive information from its digital archives, including:
- Full identify
- Social Safety Quantity (SSN)
- Date of start
- Account data
- State-issued identification cards, including driver’s licenses.
The data breach was initially thought to have occurred; further investigation in June revealed additional details, followed by an even more comprehensive assessment in July that ultimately confirmed the extent of the incident.
The internal inquiry into the incident continues, with FBCS recently informing additional entities, including Comcast and Truist, of their involvement.
As a consequence of FBCS’s deteriorating financial situation, likely stemming from the breach, unrelated entities are now compelled to assume responsibility for notification and remediation efforts following the incident.
Comcast information uncovered
Comcast claims to have been assured by FBCS in March that the safety incident had no bearing on customer data or personal information. Despite this, on July 17, FBCS informed Comcast that its customer data had also been compromised.
According to a report submitted to the authorities, approximately 273,703 Comcast customers were affected by the data breach.
According to the report, FBCS’s inquiry revealed that the unauthorised group gained access to a wide range of personal data, including your name, address, Social Security number, birthdate, and internal account numbers used by FBCS for Comcast identification purposes.
“FBCS reports no evidence suggesting the unauthorized access of sensitive information during this incident has led to further malicious exploitation.”
Individuals affected received complimentary access to identity theft protection services for 12 months, accompanied by detailed instructions for activation.
Truist Financial institution additionally impacted
Truist Financial Corporation, one of the largest banks in the United States, has also notified its customers regarding a data breach related to the FBCS incident.
Letters had been dispatched in mid-September, with a recent batch sent specifically to California’s governing body.
Truist Bank revealed that FBCS had noted the scope of data potentially affected by the breach is individual-specific, encompassing information such as customer ID, address, account number, date of birth, and Social Security number.
Truist operates a vast network of over 2,700 branches across 15 states, with a diverse workforce of approximately 40,000 employees. The scope of individuals affected by this situation remains unclear, leaving room for potential concerns about the diversity of those involved.
BleepingComputer reached out to Truist for information on the number of customers affected by this incident, but an immediate response was not available.
In the aftermath of a reported breach in October 2023, Truist Financial Corporation faced a severe crisis when sensitive information was compromised and leaked online, sparking widespread concern among stakeholders and customers.
