What does it take to deliver exceptional customer experiences in a rapidly changing retail landscape? That was the question we posed to the team at Cisco Associate Conversations and NTT DATA. As we explored how they were working together, one thing became clear: their innovative approach is all about putting shoppers first. With a shared commitment to driving business outcomes through meaningful conversations, our partners are using AI-driven insights to understand shopper behavior and preferences. This human-centered approach enables them to craft personalized messages that resonate deeply with their audience. The result? A seamless shopping experience that’s tailored to each individual’s needs. Whether it’s helping shoppers discover new products or simply making the buying process more enjoyable, this dynamic duo is revolutionizing the way we shop. Their journey has just begun, but one thing is certain: Cisco Associate Conversations and NTT DATA are redefining the retail landscape with their innovative spirit and shopper-centric approach. SKIP

In today’s complex financial landscape, it is crucial to carefully select the right partners to achieve a critical business outcome. By 2024, an overwhelming 71% of companies will prioritize collaborating with suppliers that can effectively manage complex associate networks (ecosystems), underscoring the growing importance of strategic partnerships in today’s interconnected business landscape. As a result, they tend to prioritise companions whose ecological roles are readily explicable.

Launched is our inaugural video series, “Cisco Associate Conversations,” featuring in-depth interviews with key global partners who are driving successful projects with Cisco to benefit our joint customers. Our aim? Cisco and its partners bring a unique capability to the table in areas such as revamping infrastructure, forging new vertical market opportunities, and harnessing the power of artificial intelligence.

For our inaugural episode, we sit down with Dilip Kumar, Chief Digital Officer at NTT DATA Inc., to discuss the remarkable 30-plus year partnership between our companies and how we’re driving innovation and growth together for our customers.

Stay updated on additional Cisco Associate conversations to come.

Let’s have a conversation about what we think. #CiscoPartners: Are you looking for innovative solutions to drive your business forward? Join the conversation and connect with like-minded professionals who share your passion for technology!

Let’s network beneath the umbrella of #CiscoPartners – Let’s make a connection that matters!

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