As we have a good time innovation in accessibility at Microsoft’s Potential Summit 2025, we invite you to discover how Azure AI can improve accessibility in your services. The longer term isn’t nearly eradicating limitations—it’s about constructing a world the place everybody strikes ahead collectively.
When my spouse and I had our first baby, I began seeing the world in a different way. Pushing a stroller via our neighborhood, I rapidly realized how a lot I had taken with no consideration—sidewalks that instantly ended, intersections with out curb cuts, pathways that have been technically walkable however not constructed for wheels.
It wasn’t only a minor inconvenience. It made me take into consideration my aged grandmother, who relied on a walker. And my dad and mom, who’re energetic now however gained’t at all times transfer as simply as they do right now. Mobility and accessibility are deeply related, and for the primary time, I noticed how infrastructure shapes our every day experiences—whether or not we discover it or not.
However bodily mobility is just a part of the equation. Within the digital world, there are simply as many curbs that want reducing. Web sites that don’t work with display screen readers. Captions that lag behind real-time speech. AI fashions that fail to grasp numerous voices. These limitations could also be invisible to many, however they create actual limitations for thousands and thousands of individuals.
And similar to curb cuts in sidewalks, digital accessibility doesn’t simply profit one group—it makes know-how higher for everybody. That’s the place Azure AI Foundry, Azure OpenAI Service, and the newest improvements in multimodal AI and Accountable AI (RAI) are available in—serving to organizations minimize digital curbs and construct a world that works for all.
As we acknowledge the influence of accessibility innovation at Microsoft’s Potential Summit 2025, we encourage you to discover how AI can drive larger inclusion in your services.
The purpose isn’t simply to eradicate obstacles—it’s to design a world the place everybody strikes ahead collectively. Listed below are a few of my favourite real-world examples.
Actual-world influence: How Azure AI is reducing digital curbs
The curb cuts of digital accessibility didn’t begin with generative AI—Microsoft has been constructing inclusive applied sciences for many years. From early display screen readers to speech-to-text improvements, AI has lengthy performed a pivotal position in increasing entry. However now, we’re going even greater.
Bridging the psychological well being hole with AI-powered conversations
Expertise: Azure AI
Psychological well being assist is a rising necessity worldwide, however in Kenya, the place there are solely about 100 psychiatrists for a inhabitants of fifty million, entry to skilled care is extraordinarily restricted. Monetary and cultural limitations typically maintain folks from searching for the assistance they want.
Kenya Crimson Cross noticed a chance to bridge this hole utilizing Azure AI-powered chatbots. In partnership with Pathways Applied sciences, they developed Chat Care, an AI-based psychological well being assistant that gives steerage, emotional assist, and referrals—all in English and Swahili.
This isn’t only a chatbot; it’s a lifeline for individuals who might in any other case undergo in silence. Chat Care permits customers to start out conversations about their psychological well being in a low-pressure, nameless method, decreasing stigma and providing sources which can be accessible 24/7. It might counsel respiration workouts, gratitude practices, and in-person providers, all tailor-made to the consumer’s responses.
And for people who find themselves deaf, laborious of listening to, or unable to talk on the cellphone, Chat Care provides text-based assist, making certain psychological well being providers can be found to everybody, no matter potential or circumstance.
Bettering AI speech recognition for non-standard speech
Expertise: Azure AI Speech x UIUC Partnership
Voice recognition know-how typically struggles to grasp folks with non-standard speech patterns, making it more durable for people with circumstances like cerebral palsy or amyotrophic lateral sclerosis (ALS) to work together with AI-powered experiences.
To resolve this, Microsoft partnered with the College of Illinois Urbana-Champaign and fellow tech leaders to construct the Speech Accessibility Undertaking—a analysis initiative to coach AI fashions that acknowledge numerous speech patterns.
By integrating this breakthrough into Azure AI Speech, Microsoft is making certain that AI-powered voice know-how works for everybody, making digital experiences extra inclusive throughout industries.
Making AI extra accessible from the bottom up
Expertise: Azure AI Foundry
With Azure AI Foundry, Microsoft has embedded accessibility into the AI improvement lifecycle itself. By partnering with EY, the Azure AI Foundry now empowers neurodivergent prospects, and options improved usability, decreasing cognitive overload and bettering navigation for all folks.
In 2024, Azure AI Foundry reached a milestone for usability, reflecting suggestions from folks with disabilities that helped enhance the platform. The updates included:
- Grouping notifications and deployment errors to scale back cognitive overload.
- Making certain display screen readers present structured, easy-to-follow AI workflows.
- Enhancing keyboard navigation for individuals who depend on shortcuts over mouse enter.
This can be a prime instance of why accessibility is about constructing higher, extra intuitive know-how for everybody.
Making accessible AI work for brokers
Expertise: Laptop-Utilizing Agent (CUA)
Microsoft’s Laptop-Utilizing Agent (CUA) in Azure AI Foundry allows AI-powered automation of digital interactions, making software program extra accessible for folks with restricted mobility or dexterity. By permitting CUA to navigate interfaces, full multi-step duties, and execute actions via pure language instructions, it reduces reliance on conventional keyboard and mouse inputs.
This breakthrough enhances digital accessibility, empowering individuals who use any type of assistive know-how. As CUA dynamically interprets UI components, it makes it simpler to navigate purposes and workflows.
Hope, motion, and transferring ahead along with Azure AI
There are days when it looks like progress is sluggish. That accessibility, whether or not bodily or digital, takes too lengthy to enhance. However then I take into consideration one thing so simple as the sidewalks at my cross streets.
Not that way back, they have been utterly inaccessible. However after making a name, submitting a report, and pushing the difficulty, these sidewalks lastly obtained curb cuts simply in time for the beginning of our second baby. It was a small repair within the grand scheme of issues, nevertheless it made an actual distinction.
The reality is, typically it simply takes somebody noticing the issue and taking motion. However I additionally know I say that from a spot of privilege—I had the time, the sources, and the flexibility to advocate for that change. Many individuals don’t. That’s why it’s so necessary that we construct accessibility into our methods from the beginning—in order that nobody has to struggle for the fundamentals.
With Azure AI Foundry, organizations can now scale accessibility quicker than ever, making the digital world extra navigable, usable, and welcoming to all. The curb cuts are being constructed—and the way forward for accessibility is vast open.
Be a part of us at Potential Summit 2025
As we have a good time innovation at Microsoft’s Potential Summit 2025, we invite you to discover how AI can improve accessibility in your services.
The longer term isn’t nearly eradicating limitations—it’s about constructing a world the place everybody strikes ahead collectively.
