Friday, December 13, 2024

Cisco NERVs Transform Catastrophe Restoration Services

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Cisco’s innovative solutions empower organizations to swiftly recover from disasters and catastrophes, ensuring business continuity. By leveraging its industry-leading technologies, organizations can rapidly restore critical infrastructure, minimize downtime, and mitigate the impact of disasters.

Cisco NERVs are managed by Cisco Disaster Response, a dedicated team comprising technical engineers, operations consultants, and logistics coordinators who collaborate seamlessly with a robust network of over 500 Cisco volunteers, commonly referred to as the CCR Group. The NERVs form part of a range of options comprising trailers and portable kits, offering similar yet less intense capabilities compared to the NERVs. When disasters strike, coupled with devastating cyberattacks, Cisco’s Network Emergency Response Vehicles (NERVs) can swiftly deploy critical infrastructure and restoration capabilities to support affected communities.

  • Designed to meet NIMS standards for Sort III communication facilities, every vehicle can sustain up to three days of continuous operation without reliance on utility power or refueling. Cisco NERVs integrate smoothly with law enforcement, fire, emergency medical services, the National Guard, and other response teams within an incident command framework or unified command structure. Additionally, they gain access to 24/7 proactive intelligence and logistics support through Cisco’s operations facilities.
  • The Cisco Networking Equipment Racking and Virtualization (NERV) is a self-contained automobile that enables the transportation of collective knowledge as a preconfigured package, streamlining the process of information sharing and collaboration among teams. Upon arrival, the Cisco NERV can swiftly deploy within 15 minutes, cease operations just as quickly to relocate elsewhere, and power its systems using its onboard batteries, diesel generators, or an external shore power connection.
  • Cisco Network Extension Remote Station (NERV) solutions leverage an IP community foundation and web-based voice and video platforms to facilitate seamless, extended-range communications beyond the limitations of traditional push-to-talk (PTT) radios and repeaters. This innovative approach enables diverse response organizations to seamlessly integrate with available on-scene resources, regardless of their geographical location, fostering seamless communication and collaboration with existing systems, while also providing access to cloud-based services and laying the groundwork for future web-based communications solutions.

Cisco know-how for catastrophe restoration

According to Joseph Harrison, global communications supervisor at Cisco Disaster Response, “When communications infrastructure is compromised, our mobile command center is deployed to quickly restore connectivity for emergency services personnel.” The coordination would extend to both private and public entities, encompassing native and state emergency response mechanisms, as well as federal organizations such as FEMA. But in addition, various nonprofit organizations and community groups collaborate to provide aid to affected communities.

The National Oceanic and Atmospheric Administration (NOAA)’s National Estuarine Research Reserve (NERR) has a total of 29 sites located along the coasts of America, with one site in each of the 29 states participating in the program. Located on one side in Analysis Triangle Park, North Carolina, and its counterpart on the other side in San Jose, California. The duo traded in two aging vehicles that had shared a similar role in disaster response efforts for the past 15 years. Regardless of the situation, our cutting-edge autos are equipped with advanced Cisco and Cisco Meraki solutions that can rapidly deploy secure connections at the site of a disaster, providing seamless connectivity for emergency responders and others. This suite of communication options comprises:

  • Wired, mobile and WiFi wi-fi
  • Cisco Webex for video collaboration
  • Webex Desk Professional seamlessly integrates with Webex Cameras to elevate remote meetings.
  • Utilizing Meraki’s Internet of Things (IoT) capabilities and smart-camera expertise, we create fixed installations that provide comprehensive information, monitoring, and management of programs and their surrounding environments.

“In alignment with Matt Runyan, CCR’s Mission Readiness and Deployments Lead, our organization ensured that all networking components were meticulously chosen to be fully redundant, guaranteeing a seamless operational experience.” The brand’s new vehicles are primarily based on a community-driven model within the Meraki framework. We possess a combination of Wi-Fi entry points and a high-performance, flexible compute cluster. Modern electric vehicles boast twin switches, twin safety features, and twin servers, all while consuming significantly less energy than their predecessors.

To boost collaboration within our Cisco Disaster Response team, we recommend implementing simple yet effective strategies.

Cisco’s Disaster Response programme mobilises the company’s people, expertise, and financial resources to support non-profit and emergency response partners tackling relentless efforts in disaster preparedness and response. Cisco Emergency Response Vehicles (NERVs) are readily available across the continental United States to provide critical assistance during catastrophic events, rapidly responding to emergencies as needed. To engage with Cisco’s NERV (Network Emergency Response team), or to access other disaster response services provided by Cisco, simply reach out to your designated Cisco account representative.

Moreover, explore additional resources from state and native government websites.

 

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