Tuesday, April 1, 2025

AT&T resolves software issue causing 911 outages for select Wi-Fi users.

What you should know

  • AT&T had a software program glitch that disrupted service and 911 calls in a number of cities.
  • Downdetector noticed a spike in outage studies round 5:00 PM PST, although AT&T stated it had fastened the problem.
  • While details on the exact impact and duration of outages remained unclear, incident reports had decreased sharply by 10:00 PM ET.

On Tuesday evening, a widespread service outage left many users struggling to access the platform, with the issue also impacting 911 emergency services in several cities. AT&T attributed the problem to a software program glitch however has since resolved it.

A widespread 9/11-related internet outage struck the nation at approximately 5:00 PM Pacific Standard Time, triggering a massive surge of reports on Downdetector.

An AT&T spokesperson informed that the community provider had fastened a software program glitch that affected some prospects’ connections.

“We regret any difficulties experienced and acknowledge our customers’ perseverance while we worked diligently to address this matter.”

The outage didn’t have an effect on everybody, only a portion of AT&T’s person base, in keeping with the spokesperson. On Tuesday night, police in Pinole, California, that some AT&T wi-fi customers might need bother calling 911, however landlines and different carriers weren’t affected.

In Seminole County, Florida, an unexpected 911 service disruption occurred on Tuesday evening. Native authorities recommend residents use the non-emergency number for urgent matters until issues are resolved.

Downdetector’s report confirmed that Dallas, Charlotte, Los Angeles, Houston, Chicago, and New York Metropolis had essentially the most AT&T service disruptions within the final 24 hours, as per CNN’s report.

Information regarding the extent of impacted prospects and the duration of the disruption was unavailable for retrieval. Despite the initial chaos, by 10:00 PM ET, Downdetector’s data indicated a significant decline in reported issues.

This outage comes proper after AT&T’s $950,000 over a 911 outage from August 2023.

Related Articles

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Latest Articles