Friday, December 13, 2024

Apple Pay customers in Hungary complain about unauthorized costs

Evidently Apple Pay customers in Hungary are going through points with the platform this Wednesday. Based mostly on a number of reviews, Apple Pay has been charging customers’ playing cards unexpectedly and with out authorization, whereas banks say there’s an issue on Apple’s facet.

Apple Pay bug in Hungary

As reported by the Hungarian web site Telex, a number of customers within the nation have seen unauthorized costs on their financial institution playing cards registered with Apple Pay. In accordance with these folks, a number of quantities have been deducted from their accounts regardless that they haven’t purchased something. One person mentioned that three transactions have been made on his card in simply 5 minutes.

The quantity of the transactions appears to differ for every particular person, however the issue remains to be severe in any case. Native financial institution Raiffeisen mentioned in a press release that there’s a “technical drawback” occurring at Apple’s finish and that they’re each engaged on an answer. Nevertheless, additional particulars stay unclear at this level.

We inform our prospects that as a consequence of a technical drawback with an exterior associate, the financial institution playing cards of a few of our prospects might have been incorrectly charged by Apple. Our colleagues have contacted Apple officers, and the issue is being resolved. Thanks on your endurance.

MBH Financial institution additionally claims that there’s an issue on Apple’s facet:

As a consequence of an exterior technical error, the Apple utility retailer incorrectly charged some customers’ financial institution playing cards on the afternoon of June 26, which additionally affected some MBH Financial institution prospects. Our colleagues instantly reported the issue to Apple and took the mandatory steps. We are going to inform our prospects in regards to the crediting of misguided transactions later. We additionally thank our prospects for his or her endurance.

Based mostly on the reviews, many of the costs appear to be associated to earlier transactions and canceled subscriptions being charged once more.

H/T: Béla!

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