Apple has introduced a dedicated service programme covering devices purchased within the timeframe of April 10th, 2023 to April 28th, 2024. According to reports, the issue affects a minuscule portion of devices, offering reassurance. The issue is glaringly apparent: the smartphone fails to display a live view of the rear camera’s field of vision during use.
Notably, only iPhone 14 Plus units appear to be impacted by this issue, with the iPhone 14, 14 Pro, and 14 Pro Max seemingly unaffected? Verify whether your cellphone is within the affected range by logging onto the provider’s website, entering your device’s serial number.
This comprehensive warranty programme ensures coverage for iPhones for a period of three years from the date of initial purchase. Within the specified timeframe, Apple will correct the issue at no additional expense provided that no other damage is present on your device. If you’ve previously experienced an issue with a product or service and have successfully resolved it, you may be eligible to request a refund. Despite the absence of explicit requirements, we must reasonably assume that the servicing was performed by an Apple Approved Service Provider.
If your cellphone meets the required standards, Apple will confirm its eligibility for service. When dealing with a faulty device, you may have several options available, including finding an authorized Apple repair provider, scheduling a visit to an Apple Store, or reaching out to Apple Support to arrange for a mail-in service and repair.
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