Anker remembers PowerCore 10000 over hearth threat
Anker is recalling choose PowerCore 10000 energy banks bought within the U.S. attributable to a battery defect that would trigger overheating, melting, or hearth. This is methods to get a refund.
On Thursday, Anker issued a recall for sure Anker PowerCore 10000 energy banks attributable to a possible hearth threat. These items have been bought within the U.S. between June 2016 and December 2022 below the mannequin quantity A1263.
The difficulty stems from faulty lithium-ion batteries that will overheat, posing dangers of melting, smoke, or hearth. Prospects who personal a PowerBank 10000 are urged to cease utilizing it instantly and verify to see if their system is affected by following the steps beneath:
- On the underside of your system, search for “Anker Energy Core 10000”
- Confirm that the mannequin quantity is A1263
- Find the system serial quantity and use Anker’s serial quantity verification instrument to verify in case your unit has been recalled
If the serial quantity is lacking or unreadable, prospects ought to contact Anker for additional directions. Prospects can find Anker’s e mail and cellphone quantity within the FAQ part of the official recall discover.
To take part, prospects should submit their identify, contact particulars, and a photograph of the ability financial institution with the mannequin quantity, serial quantity, date, and the phrase “recalled” written on it. Proof of buy is advisable however not required.
Customers should safely eliminate confirmed recalled items at licensed amenities and supply proof to Anker.
As soon as Anker receives affirmation that the system has been disposed of correctly, prospects might select between both a $30 present card to be used at Anker.com, or a free Anker Energy Financial institution 10K, 22.5W.
