Quick information about SlackWhat’s Slack? Slack is a communications platform that gives a workspace for messaging, video calls, transcription and extra. Who developed Slack? Slack Applied sciences LLC, which is now owned by Salesforce. Pricing: Slack can be utilized totally free. Slack enterprise plans vary from $12.50 to $15 per individual. |
Distant work and distributed groups have elevated the complexity of communications, as small particulars often communicated face-to-face should now be reworked into environment friendly digital interactions. Slack as a software is designed for this actual objective.
Slack helps groups handle communications from the smallest element to massive company-wide bulletins. Learn by this information to know what Slack is and catch a glimpse of what it has to supply.
What’s Slack?
Slack is a cloud-based collaboration software that serves as a central hub for workforce communication. It was initially designed as a kind of e-mail substitute that helped get rid of the confusion brought on by lengthy e-mail chains typically utilized by collaborating workforce members. Slack has since advanced right into a complete suite of options that facilitate each personal and public conversations inside a corporation.
What’s Slack used for?
Slack is designed to be the nerve heart of your office. It’s not only for chatting; it’s an intuitive platform for challenge administration, data sharing and even socializing. Whether or not it’s a company-wide announcement or a non-public message between two workforce members, Slack gives a spread of channels, each private and non-private, to suit the communication wants of any group.
How a lot does Slack price?
Slack gives a number of pricing choices to go well with varied wants. It gives a free plan with restricted options and three paid tiers: Professional, Enterprise+ and Enterprise Grid. Every tier gives extra functionalities, equivalent to limitless message historical past, group conferences and integrations.
Slack gives a 50% low cost for the primary three months of the Professional plan. It additionally gives steep reductions and offers for academic establishments and nonprofit organizations.
Free
Slack’s Free plan is comparatively restricted in comparison with its paid tiers. For example, message and file historical past is proscribed to 90 days, and customers can solely add as much as 10 integrations, whereas these options are limitless for paid plans. As well as, collaboration options like huddles and dealing with exterior customers are restricted to one-on-one solely.
Professional
The Professional Plan is $7.25 per person per thirty days when billed yearly. For month-to-month, the speed is $8.75 per person.
The Professional Plan gives a limiteless variety of integrations and consists of customized retention insurance policies, person teams, Google Authentication and Apps for Domains sign-in, visitor entry and a configurable e-mail ingestion service.
Enterprise+
The Enterprise+ plan prices $12.50 per person per thirty days, billed yearly, or $15 per person when billed month-to-month.
For many midsize organizations, the Enterprise+ plan ought to be satisfactory. The plan consists of SAML-based single sign-on, compliance exports of message historical past, and real-time Energetic Listing sync.
Enterprise Grid
Slack’s Enterprise Grid plan, focused towards organizations with 500 to 500,000 workers, permits for limitless workspaces and shared channels, enabling organizations to arrange Slack in a approach that higher mirrors their organizational construction. This plan gives message and file sharing that’s HIPAA compliant.
Groups within the Enterprise Grid plan might want to contact Slack’s gross sales workforce for a customized quote.
Slack AI
As of February 2024, Slack gives an AI add-on plan, which provides computerized summarization of conversations, a day by day recap and a extra versatile search operate. Slack AI prices $10 per person per thirty days. You’ll must have one of many paid plans so as to buy Slack AI.
Slack AI is on the market in English, Spanish and Japanese, with extra languages anticipated to come back out later.
Key options of Slack
Group communication
Slack gives a wide range of communication and collaboration options, like huddles, which gives audio and video calls and the flexibility to share screens.
Slack permits for group or personal messaging by its channels characteristic. These channels will be department-specific or project-specific, offering a centralized place for related workforce members to collaborate.
It additionally has a messaging characteristic that delivers organized workforce chat and a clips characteristic that permits customers to conveniently document and share audio or video clips.
Video capabilities
Slack gives a built-in video chat characteristic. Whereas not as feature-rich as specialised video conferencing instruments like Zoom, it gives a fast and simple approach for workforce members to provoke face-to-face conversations when wanted whereas additionally permitting screen-sharing and whiteboard capabilities.
Slack’s Huddles characteristic makes face-to-face communication fast and simple. Picture: Slack
Workflow automation
Slack Workflows permit customers to automate a variety of duties by a no-code method, making routine processes extra environment friendly. With Slack’s Workflow Builder, customers don’t want technical expertise to automate processes; they’ll take a drag-and-drop method to easily and creatively automate their workflows. Any premium model of Slack has entry to Slack’s automation instruments.
Ease of Use
One in every of Slack’s most compelling options is its user-friendly interface and general simplicity. That simplicity has contributed to Slack’s quick development through the years, and the corporate has been profitable in not letting feature-creep complicate the general usefulness of the app.
New challenge administration characteristic: Lists
In June 2024, Slack debuted Lists, a challenge administration characteristic. Lists provides a visible, interactable, shareable to-do listing characteristic that may be dropped into channels to indicate how a challenge is progressing.

Lists began to roll out on June 6, 2024 and might be absolutely accessible in paid plans “within the coming months,” Slack stated in a press equipment.
How do you employ Slack?
Slack is accessible by varied platforms. You should use it through an online browser or obtain its desktop utility, accessible for Home windows, macOS and Linux. Cell apps are additionally accessible for Android and iOS.
What are Slack shortcuts?
Slack shortcuts are automated interactions between both completely different components of Slack or Slack and third-party purposes. Customers can arrange “triggers” to fireplace shortcuts with out having to manually ship a message to carry out the identical motion each time.
Listing of Slack shortcuts
Whereas utilizing Slack could also be intuitive for a lot of customers, listed below are some frequent keyboard shortcuts price realizing to make repetitive processes sooner.
Shortcut | Home windows and Linux | macOS |
---|---|---|
New message | Ctrl + N | Cmd + N |
Search in present dialog | Ctrl + F | Cmd + F |
Unsend a message | Ctrl + Z | Cmd + Z |
Soar to a dialog | Ctrl + T (solely within the Slack desktop app) | Cmd + Okay (and Cmd + T solely within the desktop app) |
Soar to the latest unread message in a dialog | Ctrl + J | Cmd + J |
Soar to earlier unread channel or DM | Alt + Shift + ↑ | Possibility + Shift + ↑ |
Soar to subsequent unread channel or DM | Alt + Shift + ↓ | Possibility + Shift + ↓ |
Open the Threads view | Ctrl + Shift + T (solely within the Slack desktop app) | Cmd + Shift + T |
Browse direct messages | Ctrl + Shift + Okay | Cmd + Shift + Okay |
Browse channels | Ctrl + Shift + L | Cmd + Shift + L |
Open dialog particulars | Ctrl + Shift + I | Cmd + Shift + I |
Open a dialog’s canvas | Ctrl + Alt + . | Cmd + Possibility + . |
Broaden or collapse all sidebar sections | Alt + Click on | Possibility + Click on |
Add a file | Ctrl + U | Cmd + U |
Slack has many extra shortcuts you may discover from inside its desktop app by urgent Cmd + / on macOS and Ctrl + / on Home windows and Linux.
SEE: For extra tips about Slack, try our 10 Slack suggestions: a how-to information, and see how one can arrange key phrase alerts to make Slack extra handy for you.
What are some prime Slack integrations?
Slack gives a plethora of integration choices, chopping throughout the classes of analytics, communication, buyer help, design, developer instruments, advertising and marketing, challenge administration and extra. Common integrations embody:
- Jira: Ultimate for Agile groups, the Jira Cloud app for Slack permits customers to obtain notifications and observe points with out leaving the Slack interface.
- Google Calendar: As soon as put in, this integration updates customers’ Slack standing primarily based on their calendar entries and sends reminders, making it simpler to handle and talk their schedules.
- Salesforce: This integration permits for real-time information sharing between Salesforce and Slack, streamlining the workflow for gross sales and customer support groups.
- Zoom: With the Zoom integration, assembly organizers can schedule, be part of and even document Zoom conferences straight from Slack, making it handy for distant groups and groups that rely closely on video conferencing.
- GitHub: Builders can hold observe of code adjustments, pull requests and points with this integration, making it simpler to handle software program tasks.
- Trello: This integration permits challenge managers and workforce members to handle Trello playing cards, replace due dates and transfer playing cards between lists inside Slack. Try our Trello versus Slack information to find out how Trello compares to Slack.
- Asana: For challenge administration, the Asana integration permits challenge managers and their groups to create and assign duties and obtain notifications inside Slack. Learn our comparability of Slack and Asana to see how they differ as challenge administration instruments.
- Dropbox: Groups of all types can share recordsdata and collaborate on paperwork by connecting their Dropbox accounts to Slack.
- Monday.com: The monday integration can ship alerts from the visible process administration platform into Slack, letting workers know when somebody has tagged them or when an task is of their palms.
The place does Slack match within the present collaboration software program market?
Slack places an excessive concentrate on streamlining typical communications customers could not even know will be streamlined, which has carved a distinct segment for the collaboration software. Beginning off as a possible e-mail substitute, Slack is now an intuitive platform for workforce communication and collaboration.
Nonetheless, it additionally qualifies as a contemporary challenge administration software by its concentrate on real-time communication, making it a favourite for dynamic groups that require prompt suggestions and fast decision-making. Furthermore, Slack’s free plan and scalable pricing plans make it accessible for companies of all sizes, from startups to massive enterprises.
What are Slack’s major opponents?
Messaging | ||||||
Video conferencing | ||||||
File Sharing | ||||||
Free tier accessible | ||||||
Beginning value for paid tier | (5 customers) | billed yearly | ||||
HIPAA compliance |

Microsoft Groups
The Microsoft Groups platform is the first competitor to Slack. Groups goes past chat and video communication to incorporate file sharing, automation instruments and a centralized workspace. This allows challenge groups to entry and collaborate on duties inside one platform. And with the addition of visitor accounts and a free tier in 2018, Microsoft Groups is well-equipped to compete head-to-head with Slack’s freemium mannequin.
For extra data, try our Microsoft Groups cheat sheet.

Zoom
The favored video conferencing software program Zoom has added Zoom Chat to their software program, which straight competes with a few of Slack’s core options. This makes Zoom an alternate for these already on the platform who solely want gentle chat options. Zoom Chat works equally to Slack with search capabilities, granular admin controls and safe file-sharing.
For extra data, try our Zoom cheat sheet.

Twist
Slack’s impartial competitor Twist payments itself as a “communication software for groups who consider there’s extra to work than maintaining with group chat apps.” It has an deliberately minimalist method, because it lacks an internet standing indicator. A free tier exists, with message retention restricted to at least one month. The limitless tier is on the market for $5 per person, per thirty days.
See how Twist compares to our listing of the greatest digital collaboration instruments.

Bitrix24
Bitrix24 combines messaging with a wide range of different organizational instruments, together with kanban boards, process templates and CRM. Its communications instruments embody a clear UI and tabs for simply switching between conversations, calls and file sharing. A lot of Bitrix24’s collaboration instruments are free, with larger tiers including instruments for particular departments like Gross sales or HR.

Mattermost
Mattermost is a collaboration platform designed particularly for protection, authorities and significant infrastructure enterprises. With infrastructure meant for resilience, it gives HIPAA-compliant safety, granular management over information and administration and different specialised safety boosts.
Who owns Slack?
Slack is owned by Slack Applied sciences LLC, which has been a subsidiary of Salesforce since its acquisition in 2020.
Is Slack HIPAA-compliant?
The Enterprise Grid model of Slack can retailer information in a approach that’s compliant with the Well being Insurance coverage Portability and Accountability Act, the medical data privateness legislation within the U.S.
There isn’t a one certification to find out compliance. Organizations can affirm self-assessments and examine their general digital footprint towards the privateness rule itself when contemplating how a messaging utility matches into their healthcare privateness operations.