I am encountering an issue with account.apple.com when making an attempt emigrate my account to an Apple ID.
Once I click on the Proceed button to just accept Apple’s privateness phrases, I obtain a 500 Inner Server Error. Here is the request and response:
Request URL: https://appleid.apple.com/account/handle/restore
Request Technique: POST
Standing Code: 500 Inner Server Error
Request URL: https://appleid.apple.com/account/handle/restore Request Technique: POST Standing Code: 500 Inner Server Error
{ "privacyConsentAccepted": true, "phoneNumberVerification": { "phoneNumber": { "quantity": "", "sort": "Approver", "id": null, "countryCode": "GB" } }, "completedSteps": ["phoneNumber", "phoneNumberVerification"], "requiredSteps": ["phoneNumber", "phoneNumberVerification", "privacyConsent"], "repairContext": { "repairType": "restricted_account_conversion", "repairItems": ["phoneNumber", "privacyConsent"] } }
It seems the Privateness Consent step will not be correctly offered within the UI, inflicting this error. Nevertheless, I can not submit on Apple’s boards as my account is caught on this migration course of.
Surroundings Particulars
Browser: Google Chrome Model 131.0.6778.205 (Official Construct) (64-bit)
Working System: Home windows 10
Suspected Trigger
I think the server could also be verifying if the machine is operating macOS 12 or later when the Settle for button is pressed. Since I am on Home windows 10, this could be contributing to the problem.
Steps I’ve Tried
Trying the method on completely different gadgets/browsers.
Guaranteeing the account migration conditions are met.
Checking the community request payload for clues.
Help Requested
If anybody might kindly:
1: Share this subject on Apple’s boards (as I can not log in to submit myself).
2: Provide steerage or a workaround to resolve the error.
Any assist could be enormously appreciated! Thanks prematurely.