Monday, September 29, 2025

Paid, the AI agent ‘results-based billing’ startup from Manny Medina, raises big $21M seed

Manny Medina, beforehand best-known because the founding father of gross sales automation startup Outreach ($4.4 billion valuation), has wowed buyers together with his younger startup, Paid.

Paid simply closed an oversubscribed $21.6 million seed spherical led by Lightspeed. With the €10 million pre-seed spherical it raised in March, London-based Paid has already raised $33.3 million and hasn’t even hit its Sequence A but. A supply conversant in the deal says the startup’s valuation is over $100 million.

Paid got here out of stealth in March providing an fascinating contribution to the AI agentic world: The corporate doesn’t provide brokers. It affords a method for agent makers to cost their clients for these employee algorithms, based mostly on the worth their brokers present. This can be a rising theme in AI, typically known as “results-based billing.”

Paid guarantees to assist agent makers “begin charging for factors of margin saved by their clients,” Medina describes. 

It’s a brand new method of charging for software program for the AI age. That is as a substitute of the limitless use, per-user charges of the SaaS period, or the limitless use, buy-it-once-and-install-it charges of the consumer/server period. 

Per-user charges don’t work as a result of agent makers pay utilization charges to the mannequin suppliers in addition to to cloud suppliers. Limitless use may drive them into the purple. (The vibe coding startup world tends to undergo from this concern.) 

Agent suppliers as a substitute “want to point out the worth the agent is delivering to your clients, as a result of brokers are operating within the background for essentially the most half,” Medina tells TechCrunch. If brokers do work as marketed, then they’ll be assigned more and more extra, with their rising workloads going unnoticed.

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“In the event you’re a quiet agent, you don’t receives a commission,” Madina says. “You want an infrastructure that enables the agent to cost for the extra work that the agent is doing,”  

However charging a month-to-month price for a restricted variety of credit — following the mannequin makers and vibe coders — is dangerous for agent-makers, too. That’s as a result of firms don’t need to pay for AI slop, which remains to be what most AI produces. After billions spent on AI pilots, some 95% of enterprise initiatives had been discovered to haven’t any worth, with solely 5% put into manufacturing, in line with a latest research from MIT.

Firms don’t need to pay brokers to supply extra emails that nobody reads. 

One of many startup’s early clients, as an example, is Artisan, the viral gross sales automation startup. (By the best way, you may hear Artisan’s CEO Jaspar Carmichael-Jack converse on the subject at TechCrunch Disrupt subsequent month.) 

However Paid can be beginning to see success with SaaS firms taking a look at brokers for his or her subsequent large development. The startup simply landed ERP vendor IFS as a brand new buyer, it stated. 

Lightspeed’s Alexander Schmitt says the enterprise agency has invested “greater than $2.5 billion into AI infrastructure and utility layer firms during the last three years,” and has witnessed firsthand that almost all AI pilots fail.  

“The core of that drawback is that nobody can actually connect worth to what brokers are doing as we speak,” Schmitt stated.  

Schmitt thinks that Paid is, up to now, distinctive in its method, saying “it’s one thing that we haven’t seen another person construct.” Little doubt extra competitors for agentic results-based billing will come if it actually does assist brokers enter the workforce en mass.

New investor FUSE and present investor EQT Ventures additionally participated within the spherical. 

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