Wi-fi Account Lock is a brand new safety characteristic supplied by AT&T, which disables a number of key account adjustments akin to billing updates or wi-fi quantity transfers. The safety characteristic could be enabled from the brand new toggle button in your telephone’s myAT&T app for postpaid client wi-fi accounts.
- Open the myAT&T app. Sign up, if requested.
- Choose Companies (second tab on the backside).
- Select Cellular Safety, then scroll to and choose Wi-fi Account Lock.
- Scroll to and choose Proceed.
- Select the account that you simply wish to lock or unlock.
- Swipe to lock or unlock the account.
It’s vital to say that Wi-fi Account Lock could be managed on the myAT&T app by the account proprietor and those that are given secondary on-line entry by the account proprietor to co-manage the account.
To place it merely, Wi-fi Account Lock will stop anybody from shopping for a tool on the account or conduct a SIM swap. Those that determine to allow this additional layer of safety ought to consider the truth that they might have to be accessible to briefly unlock their account for a member of the family once they wish to purchase a brand new machine or make different adjustments.


Wi-fi Account Lock impacts each machine and line in your account | Picture credit score: AT&T
Aside from the usual Wi-fi Account Lock, AT&T additionally launched a brand new Enterprise Account Lock and an AT&T Pay as you go wi-fi account lock with comparable features. Enterprise clients will discover the lock swap the place the account is accessed on-line.
Wi-fi Account Lock prevents:
- Upgrading a tool
- Altering a SIM card or eSIM
- Initiating a telephone quantity switch
- Including a brand new line
- Altering billing data
- Altering licensed customers
- Altering telephone numbers
Enterprise Account Lock (wi-fi) prevents:
- Upgrading a tool
- Altering a SIM card or eSIM
- Initiating a telephone quantity switch
Account administrator can:
- Exempt sure strains from lock
- Allow only one or two of the lock features if desired
Remember the fact that Wi-fi Account Lock impacts each machine and line in your AT&T Wi-fi account, together with smartphones, tablets, wearables, hotspots, and laptops. Solely non-wireless providers won’t be affected by Wi-fi Account Lock.